Child Support Agency Quarterly Summary of Statistics

December 2011


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This National Statistics publication is released on 25 January 2012 according to arrangements approved by the UK Statistics Authority.

A revised version was published on the 26 January 2012 due to the discovery of two minor errors, affecting the Annual Cases/Children Benefiting from Maintenance and the Enforcement Table. The revised figures are documented in the footnotes of the affected tables.

The data covers the period both before and after the Commission assumed responsibility for the CSA. The data also covers the period both before and after the removal of the compulsion on parents with care who are claiming benefits to use the CSA to collect or arrange maintenance payments. The change, which came into force on October 27th 2008, affects around 400,000 CSA clients who can now choose to make private maintenance arrangements with the non-resident parent.

Read the Child Support Agency Quarterly Summary Statistics first release.

Contents

Page 4 General Notes
Page 7 Overview
Page 9 Key facts at December 2011
Page 11 Summary of Key Measures
Page 12 Caseload
Page 13 Clerical Case Database
Page 14 Intake, Clearances and Uncleared work
Page 16 Closures
Page 16 Time to clear applications
Page 18 Caseload Status
Page 19 Cases/Children Benefiting from Maintenance
Page 23 Maintenance collected and arranged
Page 25 Outstanding Maintenance Arrears
Page 26 Arrears Distribution
Page 27 Enforcement
Page 29 Appeals
Page 30 Telephony Performance
Annex A
Page 31 Initial Clearance Types
Page 32 Current Scheme Live and Assessed Caseload Status
Page 33 Old Scheme Live and Assessed Caseload Status
Page 34 Current Scheme Cases/Children benefiting from Maintenance
Page 35 Old Scheme Cases/Children benefiting from Maintenance
Page 36 Reasons for Case Closure Following Calculation

Tables

CSA QSS in PDF format (203Kb)

CSA QSS in Microsoft Excel format (325Kb)

Regional tables in Microsoft Excel format (235Kb)

Pre-release access

The Pre-release access to Official Statistics Order 2008 requires that each department will publish job titles and the organisation of who has been granted pre-release access for each official statistic. View the pre-release recipients of the Commission's Child Support Agency Quarterly Summary Statistics in PDF format (15Kb)