Privacy Policy
This page explains our privacy policy and how we use and protect personal information.
- What information do we collect from visitors to the website?
- Log files
- Feedback
- Cookies
- The Commission and The Data Protection Act
- Disclosure of information
- Changes to this privacy policy
What information do we collect from visitors to the website?
We collect two kinds of information from visitors to the website: feedback (through visitors emailing us) and site usage information from log files.
Log files
Log files allow us to record visitors' use of the site. The log files do not hold any personal information that can be used to identify you. We use this information to make changes to the layout of the website and to the information in it.
Feedback
We welcome your comments about this website and you can provide your comments via our Contact Form. Once we have replied to you, we keep a record of your message for reference and audit purposes.
Cookies
Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookie directory on your computer.
For more information about which cookies we use and why we use them visit our cookies page.
The Child Maintenance and Enforcement Commission and The Data Protection Act
The Commission understands the concerns around the collection and use of personal information.
The Commission has an obligation to ensure that clients have enough information to fully understand the assessment, collection and enforcement of their child maintenance and to protect any personal information that is not essential to that understanding.
For more information on the Commission's use of Data write to:
CSA Data Protection Unit
Banking and Payment Assignment Service
Child Support Agency
PO Box 26
Gateshead
NE92 1DB
Further information about the Data Protection Act can be found on the Information Commissioner's website.
Disclosure of information
Where a disclosure of information is required by Child Support Legislation the disclosure will not be in breach of the Data Protection Act 1998.
This will be the case even though the client may object to the disclosure of their personal information or may not have provided any specific permission to disclose the information.
For example Regulation 9A of the Child Support (Information, Evidence and Disclosure) Regulations 1992 permits the disclosure of information given by one party to the other party in certain circumstances.
Section 35 of the Data Protection Act 1998 permits the disclosure of information in any case where the disclosure is required by or under any enactment, by any rule of law or by the order of a court.
If you want to know more about what information we have about you, or the way we use your information see Data Protection Act 1998
Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.