Executive Team

The Commission Executive Team will lead the Commission’s people and resources to deliver the required performance to achieve its targets. In addition to the Commissioner, and the board level directors, the executive team consists of:

Simon McKinnon

Information and Technology Director

Simon is responsible for defining and delivering strategies for information and technology that best support the Commission’s objective. He was most recently Director of Technology and Operations at OAG, a global content management company. Simon was previously IT Director for two start-up companies, StepStone and Vertical*I.

Ian Pavey

Human Resources Director

Prior to joining the Child Support Agency in May 2006, Ian was HR Director with a large private equity-backed manufacturing business. His role included HR policy, employee benefits, executive remuneration and executive recruitment. Previous experience included HR and operational roles in a number of manufacturing and service organisations.

Ian Wright

Change Director

Ian is responsible for leading the programmes of change to establish the new regime for child maintenance in Great Britain and to continue to improve the existing schemes until they are replaced. After a career in Financial Services and Information Technology (IT), Ian joined the Agency in 2007 as a Programme Director and subsequently took on the roles of the IT Director and then Corporate Services Director.

Angela MacDonald

Customer Director

Angela is responsible for understanding client needs and developing solutions and services to meet those needs either through the statutory schemes or the Options service. This includes making sure that clients receive clear and relevant communications and that operational colleagues understand the client experience that the Commission wishes to deliver and have the tools to do so. The aim of Angela's work is to put the client at the heart of everything the Commission does.

Chris Forster

Operations Director, Child Support Agency

Chris is responsible for operational delivery of Child Support Agency targets and service standards. This means delivering improved client service whilst continuing to achieve further efficiencies. Chris has been with the Child Support Agency since 1995 in a variety of Operational roles.